Law to better protect
Find out more about the changes that will have a direct impact on the lives of thousands of vulnerable people and their loved ones.
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Reporting is when the Curateur public du Québec is informed of a situation that may compromise a person’s safety, dignity or integrity (particularly their physical or mental health) or may represent a risk to their assets.
The situation reported mostly concerns maltreatment, negligence or abuse. For more information on maltreatment and how to recognize it, visit the website MaltraitanceAînés.gouv.qc.ca .
The Curateur public receives reports and ensures they are taken charge of when they concern the following:
When the alleged victim is under private protective supervision (tutorship, curatorship) or their protection mandate has been homologated, the situation must be taken charge of by the legal representative (if he/she is not the object of the report). The Curateur public may assist or provide information to the representative when necessary.
To find out if an incapable person or a minor child is under protection, you may consult the protective supervision registers. You must know the alleged victim’s surname, first name and date of birth.
If the reported situation does not concern the Curateur public, consult the list of government partners who can help you.
You can report a situation by telephone or in writing. Visit our Contact us page for our contact information. In an emergency, you can reach a Curateur public employee 7 days a week, 24 hours a day.
Note that one must have reasonable grounds to report a situation.
* The information followed by an asterisk is useful but not mandatory when reporting a situation to the Curateur public.
The information in the Curateur public’s possession is governed by rules of confidentiality and access to information. Information provided when a situation is reported is kept in the alleged victim’s file and remains confidential. Therefore we cannot give the person who made the report any details that may be gathered subsequently or tell them what measures might have been taken.
The contact information for the person reporting is also kept confidential. It isn’t indispensable but can be of help to the person taking charge of the report.
A number of governmental organizations can help you if the situation isn’t the Curateur public’s responsibility.